Reviews

I have been a Splaine Security customer for close to 30 years. Splaine Security has provided security alarms and security cameras on all 3 of my properties. Additionally, I have used them to install my home entertainment systems too. The customer service the owner and staff provide far exceeds expectations and all for a very reasonable price. I would recommend them unequivocally over any other company providing these services. Give them a call and I assure you, you will happy you did.

Splaine installed all of the security, smoke and carbon monoxide detectors and A/V systems in our home that we built almost 5 years ago. This was soup to nuts.They were consistently professional, honest, clear and helpful. But more importantly, they have remained so whenever we have needed them over the last 5 years. We have called on them for help when we mess up or set off an alarm by accident or need some other assistance. Recently I called because my wife and I could not even set up a new TV and set top box ( sad). I asked for their help. Sam Splaine the owner answered (as he often does - even during the evening when I call) and said I didn't need him to send someone out for a service call, he would just connect me by phone with Sean who installed our A/V. Sean called me from his car and spent almost a half hour on the phone walking me through the process. At no charge. Sam also answered my questions about how to check carbon monoxide detectors and battery change for our control box.

I absolutely LOVE working with a small family owned business. I love reaching someone I know who answers the phone and not having to fight through an online chat or answering service. I highly recommend Splaine without any reservations.

We've worked with Splaine for over 15 years, and their team continues to set the standard for exceptional service. Katherine, Ashley, Judy, Sam, and their entire technical team are consistently responsive, knowledgeable, and genuinely invested in our success. What distinguishes Splaine is their availability, whether we have a quick question or need immediate support, someone is always there with answers. The security, reliability, and peace of mind they provide are invaluable to our practice operations. If you're looking for a partner who treats your business like their own, Splaine is it. Highly recommend!!!

Splaine Security Systems set up and maintained our home security system for almost 6 years. They are responsible, professional and a great company to work with.

Installed a home security system after my husband died. Much superior presentation as to what they would do, why, and what it would cost compared to two other companies I got estimates from. The installation was done quickly with no mess. System worked well. Only stopped service when I bought a condo and moved.

LOVE THEM! Splaine has done two systems, in two homes for me and both have been top notch! They are always easy to work with, fair, honest, and systems are easy to use! We feel so secure knowing that the Splaine team has our back!

We signed up with Splaine after a theft nearly two decades ago and have been 100% satisfied! The glass-breaking option is very reassuring, given all our windows. We've triggered a false alarm a few dozen times over the years (blame the dog via a human!) so probably should have installed a keypad at the back door, too. But we've found the phone response always prompt and courteous (and at no cost, unlike some firms). Six stars to Splaine!

Very professional people, excellent equipment, has never false alarmed in 10 years, very attentive long after the installation.

Wonderful company, all employees are helpful and informative. Process was easy.

Not a high pressure outfit. Easy to work with and up front about costs